Cancellation Policy

Memberships

• Fees are non-refundable.

• If you have significant extenuating circumstances, email kelly@kellyheath.com.

Retreats and Trainings

• Deposits are refundable 90 days in advance, minus a 20% processing fee.

• Remaining balances are due 90 days in advance of the retreat, training or immersion.

• Cancellations 90 to 45 days in advance are eligible for a 50% refund.

• Fees are non-refundable 44 days before the start of the event.

• Fees are non-transferable. If you are within a refund window, we'll process the refund so you can apply them to future events.

• We will make exceptions if we are able to fill your spot, but this cannot be guaranteed.

• If you cancel with fewer than 90 days and you have not paid your remaining fees, 50% of the total registration is still due.

• We highly recommend purchasing travel insurance in case of unexpected cancellation. Some policies require purchase of insurance within 15 days of making your first deposit. Some credit cards automatically offer travel insurance—it's worth exploring card policies.

• Due to the nature of retreat center bookings, we cannot make exceptions to these policies, so please plan accordingly.